Quality Control & Principal

Our 'SEAFARINDO' Company’s Policy is to provide all customers with services which consistently exceed their needs and expectations.

SEAFARINDO CREWING AGENCY is totally committed to achieve the highest management standards with particular emphasis placed upon crewing services to the cruise line industry and others if required. Along with the commitment to comply with all of these requirements, SEAFARINDO is committed to continually improve the management system to ensure complete effectiveness.

This commitment to quality includes all aspects of the business, service and customer's relationships. There will be a contact drive to satisfy our customers, while always being mindful of our responsibility to our employees and the community. This involves the active participation, and ideas of all our employees.

SEAFARINDO CREW MANNING AGENCY is committed to providing the highest quality of candidate's success to its principals through detailed pre-screening, whilst maintaining an effective tracking system of all those that SEAFARINDO is responsible for.

SEAFARINDO CREW MANNING AGENCY will hold regular, monthly management reviews, to keep informed of new trends, changes, and patterns within the cruise industry, whilst also staying aware of how its competitors perform and operate, and in so doing, review current Quality Objectives and establish new ones as needed.

These high standards of work and safety will be achieved by operating a quality system which meets the requirements of the international Quality Assurance Management Standard ISO 9001:2015

SEAFARINDO CREW MANAGEMENT will ensure a strong commitment to meeting all statutory and regulatory requirements in their areas of operation.